Frequently Asked Questions

Everything you need to know about shopping with Mudpuppy

How do I determine my correct size?

Each product page features a detailed sizing guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and intimate apparel cannot be returned unless defective.

How long does shipping usually take?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your new look sooner.

How should I care for my Mudpuppy garments?

To maintain the quality of your clothes, we recommend following the care label instructions on each piece. Generally, washing in cold water and air drying helps preserve fabric integrity and color.

Do you ship internationally?

Yes, Mudpuppy ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at the final stage of checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.